• Fulfillment Policy

    At Grey Rock Communication we are commited to providing a seamless experience for our subscribers. Below is important information regarding our services, payment security, and subscription policies. 

  • Services Provided

    We offer management of co-parent communication, including unlimited messaging and strategic consultations. Grey Rock Communications operates in full compliance with all applicable laws and regulations. We are legally permitted to act as a third party on behalf of our clients for communication purposes in co-parenting and other related matters.

     

    Payment Security and PCI Compliance

    • Grey Rock Communications complies with the Payment Card Industry Data Security Standards (PCI DSS), ensuring the safety of your payment information.
    • All transactions on our website are encrypted and processed through secure HTTPS connections, protecting your data from unauthorized access.
    • We implement best practices to safeguard our systems against card testing or fraud.
    • Grey Rock Communications adheres to the rules and regulations of all major card networks, including Visa, Mastercard, American Express, and Discover. Our payment processing system complies with the standards of these networks to ensure secure and reliable transactions for all customers.

    Subscription and Billing Policy

    • Currency: All prices for Grey Rock Communications services are listed in US dollars (USD). Please ensure your payment method supports transactions in USD.
    • Subscription Model: Our services operate on a month-to-month subscription basis, with automatic renewal at the start of each billing cycle.
    • Billing Errors: If you believe there has been a billing error, please contact us at info@greyrockcom.com within 30 days. Valid errors will be refunded within 7-10 business days.
    • No Refunds Once Service Begins: Once a billing period has started, no refunds will be issued for that month’s service.

    Cancellation Policy

    • You may cancel your subscription at any time by emailing us at info@greyrockcom.com.
    • Cancellations will take effect at the end of the current billing cycle.
    • No refunds will be issued for unused service during an active month.

    Customer Service Contact Information

    For any questions or concerns, you can reach us through the following methods:

    Service Availability

    Our subscription services are available to customers in English-speaking countries, including the United States, Canada, and Australia.

Cookie Use
We use cookies to ensure a smooth browsing experience. By continuing we assume you accept the use of cookies.
Learn More